|
E-Commerce & B2C Web Solutions |
|
|
Customer-facing systems are critical to every
business. Systems that enable customer self-service are valuable
because of the efficiencies and cost savings they provide your
organization. Even more importantly, they enable similar
efficiencies and cost savings for your customers. Finally, these
systems must do all this while strengthening and promoting your
brand.
|
|
Shreem Systems Web development division have deep experience
designing, deploying and maintaining these critical,
customer-facing systems. We have learned that these solutions
must:
|
|
|
 |
Support and enhance your brand; |
|
|
 |
Improve service levels to your customers; |
|
|
|
 |
Demonstrate your competitiveness with
leading-edge IT tools; |
|
|
|
 |
Reduce ordering cycles and response times,
saving you and your customers, time and money; |
|
|
|
 |
Improve your bottom line. |
|
No longer can businesses merely maintain a presence on the Web.
Savvy businesses see the Internet as an important customer
service or sales channel, with the potential to boost sales in
existing markets, create demand in new markets, and add
efficiency to every step in the supply chain. These kinds of
sophisticated customer-facing activities demand advanced
solutions that can do everything from delivering information to
capturing and managing orders, with full back-office system
integration. Some of the systems we deployed in this area
include:
|
|
|
|
 |
Order Tracking Extranet, |
|
|
|
 |
On-line Product Information Database, |
|
|
|
 |
On-line Customer Quote Request,
|
|
|
|
 |
E-commerce solutions that manage the complete
ordering process. |
|
The e-commerce solutions built by B2B have ranged from the most
basic to the most complex. Some of these solutions' features
included:
|
|
|
 |
Multiple payment options, |
|
|
|
 |
Package carrier integration, |
|
|
|
 |
Promotions, |
|
|
|
 |
Cross-sell and up-sell, |
|
|
|
 |
Customer credit checking, |
|
|
|
 |
Inventory verification, |
|
|
|
 |
Multiple bill-to and ship-to addresses, |
|
|
|
 |
On-line configuration and pricing of
build-to-order products, and |
|
|
|
 |
Integration to back-office inventory and order
management systems. |
|
Shreem Systems Web development division can create and deploy a
simple storefront in as little as one week. More complex B2B
systems can also be designed and deployed quickly using
Microsoft's Commerce Server solution and its accompanying
toolkit. Share Point Portal Server can be used for a wide
variety of extranet solutions. Whenever possible, Shreem Systems Web development division will utilize the efficiencies
of packaged software before turning to custom development. When
custom development is needed, however, you can trust Shreem Systems Web development division to build what you need with
ease of use and ease of maintenance in mind.
|
|
|
|
|
 |